Data Deletion Request

Last Updated: April 26, 2026

This page describes how to request deletion of your FluxNote account, any videos or images you generated, and any third-party platform credentials (YouTube, Instagram, Facebook, TikTok) we store on your behalf.

How to request deletion

Send an email from the address registered to your FluxNote account to:

support@fluxnote.io

Subject line: Data Deletion Request

Please include:

  • The email address registered to your FluxNote account
  • Whether you want full account deletion, or deletion of a specific connected platform only (e.g. “disconnect Instagram only”)
  • Any specific video or image IDs you want removed (optional)

We acknowledge requests within 2 business days and complete deletion within 30 days. Backups are purged within 90 days. We will email confirmation when deletion is complete.

What gets deleted

  • Your FluxNote profile (email, name, password hash, OAuth identifiers)
  • All videos and images you have generated
  • All connected social-account access tokens (YouTube, Instagram, Facebook, TikTok)
  • Subscription and billing history (after legally required retention period)

What we cannot delete

  • Videos you have already published to YouTube, Instagram, Facebook, or TikTok, those live on the destination platform; please use that platform's own deletion tools.
  • Records we are legally required to retain (e.g. tax invoices for paid subscriptions, retained for the period required by applicable law).

Questions?

Reply to support@fluxnote.io and we'll respond within 1 business day.