Switch from Synthesia to FluxNote: Cancel and Download

• On Starter or Pro you cancel in the app: profile icon, Account info, Billing, the three-dot menu, then Cancel your subscription. Enterprise customers with a signed Order Form contact their account team. After cancelling you keep access to the end of the current billing period.
• Download before the period ends. Synthesia's help article says that once the billing period ends you lose access to Synthesia and all videos in your account. Only Starter, Pro and Enterprise can download videos, according to Synthesia's download article, as 1080p MP4. Basic cannot, although Synthesia's Syren article, about its beta tool that builds a video from a description, says Basic Syren videos carry a watermark and can be downloaded and shared for the first 2 weeks.
• Synthesia's refund policy says purchases are non-cancelable and, except where the Contract expressly states otherwise, non-refundable, even if the subscription was not used. The pages read give no current refund time limit. Cancel before your next renewal date to avoid future charges.
• Avatars cannot be exported as a model or asset. Synthesia says an avatar leaves only as part of a downloaded video.
• Synthesia's licensing article does not allow stock and synthetic avatars in paid promotion, and its Acceptable Use Policy bars a Stock Avatar in promoted, boosted or paid advertising on any social media platform or similar media absent written express consent from Synthesia. With a custom avatar you can use your videos according to your agreement with the person, whose legal age and free, informed consent you must confirm, and Content Moderation Policies still apply.
• FluxNote does not clip or repurpose existing long videos or podcasts, and its pages list no SCORM export, quizzes, screen recorder or PowerPoint import, so if training and LMS packages are your workflow, keep Synthesia.

FluxNote publishes this page and sells a competing product, so read it as a guide to leaving Synthesia, not as a verdict on which tool is better. Every Synthesia fact below was read from Synthesia's own pages on 21 Oct 2026, and the last section describes where they come from.

The prices below are the US view in US dollars: Synthesia prices its page by the visitor's country, and read from India it showed rupees. Synthesia's Customer Terms say its fees exclude taxes, and the FluxNote pages read do not mention tax.

This guide did not test either product. It covers what each company publishes.

The two products start from different places. Synthesia says it is intended for use by businesses and organizations.

Its pages describe AI avatars and voices, dubbing and translation, a screen recorder, PowerPoint import, interactive and SCORM packages, an API and shared workspaces, sold by plan with credits. FluxNote's pages describe creating a new video from a topic or a script, with AI-written scenes, voiceover, visuals, animated captions, music and an editable timeline, and saved Series that run on a schedule.

FluxNote does not clip or repurpose existing long videos or podcasts.

So the decision depends on what you use Synthesia for.

If you mostly use it to make presenter-style videos for marketing or social posts from a script, FluxNote's pages list features for that work, such as UGC Ads Studio with avatars, lip-sync and voiceover, and the rest of this guide shows how to move step by step.

If you use it for training courses, SCORM or LMS packages, interactive videos, screen recordings or PowerPoint-to-video, FluxNote's pages list none of these, and a practical choice is to keep Synthesia or run FluxNote beside it.

If you use it for a custom avatar of yourself, FluxNote's pages list AI Lip Sync, which turns a portrait into a talking video, but not cloning your own avatar, so test that before you move.

At Synthesia, cancelling keeps your access to the end of the current billing period and a banner confirms the date. What happens after that is where Synthesia's own pages differ. The table shows each item using Synthesia's statements.

The pages read do not say whether cancelling a plan counts as account termination for the 90-day rules, so treat the end of the paid period as the deadline for downloading.

Synthesia's help article gives these steps for Starter and Pro, the plans with self-serve cancellation.

1. 1Select your profile icon in Synthesia.
2. 2Select Account info.
3. 3Navigate to Billing.
4. 4Select the three-dot menu.
5. 5Select Cancel your subscription, then confirm the cancellation.

If you cannot find the option, or you are locked out of your account, contact Synthesia's Support Team to cancel instead.

Synthesia's developer docs say to select the menu on the Plan details card in Settings > Billing and choose Cancel subscription, so the menu names on your screen may differ.

Enterprise customers with a signed Order Form contact their account team, and Synthesia's refund and billing article says an Enterprise Order Form takes precedence over the terms in that article.

After cancelling you keep access until the end of your current billing period. Synthesia says that if you cancelled by mistake you can contact its Support Team within 48 hours of cancelling to reverse it, where possible. Synthesia's payment-problem article says to email [email protected] for billing-specific queries.

Four traps to check before you click.

• Paid plans renew automatically at the same per-unit price as your current term. Synthesia's help article says to cancel from Billing before your renewal date.
• Synthesia's Customer Terms say either party can give notice of non-renewal at least thirty days before the end of a subscription term. The help article says to cancel before the renewal date, and the pages read do not say which governs a self-serve plan, so do not leave it to the last day.
• A reminder email is not guaranteed for every plan, so check your next renewal date under Billing well before it arrives.
• Downgrades take effect at the start of your next billing period, and upgrades take effect at once with a prorated charge. Unused credits from your previous plan do not carry over when you upgrade.

Synthesia's refund policy is short and strict. Its help article says that, as outlined in its Customer Terms of Service, all purchases are non-cancelable and, except where the contract expressly states otherwise, non-refundable, even if the subscription was not used.

The Synthesia pages read state no current refund time limit and no separate rule for monthly or yearly plans.

Its pricing FAQ says you can cancel at any time, while the refund policy calls purchases non-cancelable, and none of the pages read reconciles the two uses of the word.

The terms archived from 3 February 2022 gave consumers 15 days from the date of purchase to ask for a refund, said Synthesia reserved the right to issue only a pro-rated one, and said refunds did not apply to Business Customers.

Synthesia's archive page lists the current Customer Terms as July 20, 2026, and the current refund policy gives no such period.

Only Starter, Pro and Enterprise can download videos, according to Synthesia's download article.

The article lists .mp4 in Full HD 1080p, .wav audio, .srt and .vtt captions and a .xliff file for translation, and says the feature is available for Starter, Pro and Enterprise customers.

Basic and trial users are unable to download videos, although Synthesia's Syren (beta) article says Basic Syren videos carry a watermark and can be downloaded and shared for the first 2 weeks.

You can download up to 20 videos at once as separate .mp4 files from a workspace's bulk actions toolbar.

Check what the MP4 contains. Closed captions are not embedded in downloaded MP4 videos, so turn on Burned-in captions in the Generate panel before you generate if you want them in the video.

Copy script gives you scenes, speakers and dialogue as markdown. The download article lists XLIFF, but the XLIFF article says it is for Enterprise customers only, and SCORM export is Enterprise only.

Interactive videos with clickable buttons or quizzes and Sessions projects cannot be downloaded.

Share links and embeds are on every plan, and Synthesia says video analytics are only available for videos shared through its video player. Synthesia's Customer Terms say the ability to export may be limited by your plan and by the data retention settings you enabled.

Some things do not leave. Synthesia says you cannot download or export an avatar as a standalone model or asset, and that an avatar can only be exported as part of a video created in Synthesia.

No page read documents an export for a voice clone, and custom avatars and voices can be shared only within the same workspace. Synthesia's article says its support team can move one to a different workspace with the current owner's written authorization, which is a transfer inside Synthesia and not an export.

The pages read describe copying a video inside Synthesia by saving it as a template, and no project file you could open elsewhere. Keep your original photos, footage, scripts and recordings in your own folders.

Deleted videos can be restored from the trash for up to 30 days, and after that, or if you permanently delete them, they are removed permanently. Synthesia does not state a storage limit per plan on the pages read.

These are the plan prices each company showed on 21 Oct 2026, in US dollars.

Synthesia says payment is recurring, its Customer Terms say fees must be paid in advance unless expressly stated otherwise and exclude taxes, and FluxNote's pages say USD, say customers in India are billed in rupees through Razorpay, and do not mention tax.

FluxNote's public pricing page opens on quarterly billing.

Synthesia, US view:

Pro has five credit levels, 6,000, 12,000, 24,000, 36,000 and 48,000 credits a month, priced at $89, $176, $347, $514 and $676 billed monthly or $59, $117, $230, $341 and $448 a month billed yearly.

Every plan, Basic included, also gets 10 minutes of video, 3 survey responses and 500 credits each month.

Synthesia prints per-month figures and "Billed yearly", so by our arithmetic Starter is $168 a year and Pro at 6,000 credits is $708 a year.

Pro was called Creator until 1 October 2026.

FluxNote, per month:

FluxNote's pricing page says its Free plan includes one finished video a month at 720p and 100 Image Studio credits, with no card. FluxNote also lists Rise at $14 a month and Pro at $28 on quarterly billing.

Do not compare credit totals.

Synthesia's own pages give two figures for the same plan: the Starter card says 1,250 credits a month while the help centre says 1,750 because of 500 included credits, and Pro is 6,000 on the card and 6,500 in the help centre.

Synthesia's pricing FAQ says a typical finished minute uses about 100 credits and dubbing uses 80 credits a minute with lip-sync or 40 without, while its dubbing help article says lip sync consumes 240 credits for one minute of AI dubbing.

Studio avatars are a paid add-on that Synthesia's pages describe three ways: $1,000 a year for annual plan users only on the pricing tooltip, $1,000 per avatar of self-submitted footage as an add-on to annual Starter plans and above in a help article, and available by contacting Synthesia in the docs.

Compare the credit cost of the feature you use inside each product before you generate, then run one real project on both.

FluxNote's plans are on its pricing page.

This table sets what Synthesia's pages describe against what FluxNote's pages list. It records what is published, not how well anything works, and it does not claim FluxNote matches Synthesia item for item. "Not listed" means not named on the FluxNote pricing, app pricing, models, features and free-tools pages read on 21 Oct 2026.

Around the clip, FluxNote's pages list 25 caption styles, 30+ video templates, saved Series automations, and social publishing, with the full voice and template libraries on paid plans. If those are what you do after the clip, they are the parts of FluxNote's pages to check.

If you rely on one model, a cloned voice or a custom avatar, test it before you cancel. FluxNote's app catalogue can list more models than its pricing pages name, and model access depends on the plan.

Your Synthesia plan stays active until the end of the billing period after you cancel, so one way to test a move is to overlap the two.

1. 1Download every video you need as MP4 while you are on Starter or above, download captions and audio, use Copy script to copy the scripts you want, and keep the original photos, footage and recordings behind any custom avatar or voice, because avatars cannot be exported.
2. 2Cancel from Billing and keep the confirmation. Synthesia's refund policy says purchases are non-refundable except where the Contract expressly states otherwise, so cancel well before the renewal date. The Customer Terms mention at least 30 days' notice of non-renewal, and the pages read do not say which rule governs a self-serve plan.
3. 3Open a FluxNote free account. FluxNote's pricing page says it includes one finished video a month at 720p, 100 credits to try Image Studio and preview access to UGC Studio, needs no card, and is for personal and evaluation use. FluxNote's pricing page says paid plans unlock premium video and image models and that Rise and above include premium video models.
4. 4Rebuild one real video from a script you already have, not a demo. Compare the result with the Synthesia original on what you care about, such as the presenter, voice, captions and pacing.
5. 5If it works, pick a paid plan. FluxNote's pricing page says Rise and above include premium video models and paid plans include commercial usage rights for social posts, paid ads and client work. It also says you can cancel any time in Dashboard, then Billing, and the plan stays active until the end of the current billing period.

Start on the free plan. Leaving another tool as well? See the guides for leaving CapCut, Descript and VEED.

Synthesia facts were read on 21 Oct 2026 from synthesia.io (the pricing page, Customer Terms of Service, User Terms, Acceptable Use Policy, Privacy Policy, Security Practices and product pages), from Synthesia's help centre articles on plans, billing, refunds, downloads, avatars and accounts, and from its developer docs.

FluxNote facts come from fluxnote.io and app.fluxnote.io on the same day and from FluxNote's own fact sheet.

Each Synthesia number and policy sentence was checked against the page it comes from on that date, and the main pages are listed below.

Synthesia changed its plans on 1 October 2026 and some help articles still use the old name, Creator, for what is now Pro, so check the live page before you act.

Five things were not verified. The checkout total and any tax for a US buyer were not seen, because the pricing page prints only per-month figures.

What the account becomes after the paid period ends, and what happens to personal avatars, voice clones and bought credits on a plain cancellation, are not stated on the pages read. Which notice rule governs a self-serve plan, the 30 days in the Customer Terms or cancelling before the renewal date, is not stated on the pages read.

And whether every US visitor sees the same prices could not be checked beyond one read from a US address.

Sources for the points above:

• Synthesia: Pricing
• Synthesia: Customer Terms of Service
• How do I manage my Synthesia plan and billing?
• Synthesia Video Licensing
• What is Synthesia's refund and billing policy?
• Synthesia: What are credits, and how do they work on self-serve plans?
• Synthesia: Which avatar type is right for me?
• How do I download my Synthesia video?
• Synthesia: Security Practices
• Synthesia: What is the time frame to complete a deletion request?
• Synthesia: Video overview
• Synthesia: Acceptable Use Policy
• Synthesia: Manage Billing and Usage in
• Synthesia: archived Terms of Service, 3 Feb 2022
• How do captions work in Synthesia?
• Synthesia: How do I dub a video?

FluxNote's own pages read the same day: pricing, features, models and free tools, and the app pricing page.