How to Cancel Pictory Subscription

Pictory is a web-only tool and all subscription management happens on their website. As of June 2026, per Pictory's help center, the steps are:

1. 1Log into your Pictory account at pictory.ai
2. 2Click your profile icon in the top right corner of the homepage
3. 3Select My Account from the dropdown
4. 4In the account window, click the Billing tab
5. 5Click Cancel Subscription
6. 6A pop-up will appear asking you to select a cancellation reason
7. 7Choose your reason
8. 8Click Go ahead and cancel to confirm

Cancellation takes effect at the end of your current subscription term. You retain full access to create, edit, and download videos until your subscription's end date. After that date, you cannot download any further videos and editing capabilities cease.

If you have difficulty finding the Cancel Subscription option, contact Pictory support via the in-app chat at app.pictory.ai or through pictory.ai's website. The support team can walk you through cancellation or process it on your behalf.

Yes. Pictory offers a subscription pause option as an alternative to full cancellation. If you want to stop being charged temporarily rather than cancel entirely, a pause may be worth considering.

Access the pause option through the same Billing tab in My Account. Pictory's help center has a dedicated article on pausing at kb.pictory.ai. Pausing typically holds your account and projects in their current state without charging you, for a defined period.

If your reason for canceling is cost rather than product fit, a pause preserves your project library (which is permanently deleted on full cancellation) while stopping billing temporarily.

Pictory does not offer refunds on paid subscriptions. As of June 2026, per Pictory's help center, you can cancel at any time and will not be charged on renewal, but Pictory does not issue refunds for the current or past billing periods regardless of usage.

Pictory does offer a 14-day free trial on some plans, which is designed to let you evaluate the product before committing financially. If you are within a free trial period and have not been charged, canceling the trial means you will not be billed.

If you believe you were charged incorrectly or have a billing dispute, contact Pictory support via in-app chat at app.pictory.ai. Billing errors are handled case-by-case.

This is the most important thing to understand before canceling Pictory: all your video projects are permanently deleted from the platform when your subscription ends.

Per Pictory's help center, as of June 2026: you must download your videos from Pictory before you cancel your account, as all your video projects are permanently deleted from the platform upon cancellation.

This is a hard deletion. There is no recovery, no grace period to re-download, and no archived state. Once your subscription term ends, those projects are gone.

What you need to do before canceling:

1. 1Go to your Pictory project library
2. 2Open every project you want to keep
3. 3Export and download the final video file to your local storage or cloud storage (Google Drive, Dropbox, etc.)
4. 4Verify each download is complete before your subscription expires

This applies to every video in your account. There is no selective deletion, the entire library is wiped.

Also note: if you shared Pictory-hosted video links with others, those links will stop working after your subscription ends.

Pictory is a text-to-video tool designed around blog and article repurposing: paste a script or blog URL and Pictory selects stock footage to match each sentence. It is popular with content marketers who have written content they want to convert to video.